Terms of use

These Terms of Use ("Terms") are a binding agreement between you and Junk Car Value LLC, the company that operates JunkCarValue.com ("JunkCarValue," "we," "us," or "our"). They govern your access to and use of the JunkCarValue.com website, our online estimate calculator, and our lead service (together, the "Service"). Please read them carefully. Section 13 contains a binding arbitration agreement and a class-action waiver that affect your legal rights, including a 30-day right to opt out.

1. Acceptance of terms and eligibility

By accessing the Service, using the calculator, or submitting our lead form, you confirm that you are at least 18 years old and a resident of the United States, and you agree to be bound by these Terms, our Privacy Policy, and - if you opt in on the form - the Contact Consent and our SMS Terms, each of which is incorporated by reference. If you do not agree, do not use the Service or submit the form.

2. What we provide

JunkCarValue.com provides a free, estimated junk car valuation tool and a lead service that connects you with one or more independent third-party car buyers. We are a lead service only. We do not buy vehicles, make offers to buy vehicles, operate tow trucks, take possession of vehicles, or pay you for your vehicle. Our role ends when we connect your request to buyers who may then contact you directly.

3. Estimates are not offers

The value or range shown by our calculator is an estimate, not a binding offer to buy your vehicle. Firm offers come from third-party buyers after they verify the car's condition, history, and paperwork, and they depend on local demand. Actual amounts a buyer offers or pays may be higher or lower than the estimate, and a buyer may decline to make an offer at all. See how we calculate your offer. Any buyer-honored programs (such as a price-lock feature) are offered and honored by the buyer, not by us, and do not change the fact that our estimates are not offers.

4. Transactions are between you and the buyer

Any sale of your vehicle is a transaction solely between you and the buyer. We are not a party to that transaction and are not responsible for a buyer's pricing, conduct, offers, payment, payment method, scheduling, towing, pickup, or handling of title and ownership. We do not guarantee that any buyer will contact you, make an offer, complete a purchase, pay on time, or behave lawfully. You deal with buyers at your own risk and are responsible for any obligations tied to the vehicle until ownership is properly transferred.

5. Your responsibilities

• Provide accurate, current, and complete information about yourself and your vehicle.
• Submit only a phone number that you own or are otherwise authorized to provide, and only an email address you are authorized to use.
• Complete a proper title transfer or release of liability when you sell, and satisfy any applicable state requirements for transferring the vehicle.
• Use the Service only for your own genuine, lawful purpose of selling your own vehicle.

6. Consent to be contacted

If you opt in on our form, you agree that we and the buyers we connect you with may contact you about your request by phone call, text message (including by autodialer and prerecorded or AI-generated voice messages), and email, at the number and address you provide. The full scope of that consent is described in our Contact Consent and SMS Terms. Message and data rates may apply, and you can opt out at any time as described in those documents. Providing this consent is not a condition of any purchase, sale, or service.

7. Intellectual property and limited license

The Service and its content, including text, graphics, logos, the JunkCarValue name and marks, the calculator, and the underlying software, are owned by Junk Car Value LLC or its licensors and are protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for your own personal, non-commercial purpose of obtaining an estimate and connecting with buyers. You may not copy, scrape, harvest, frame, mirror, resell, reverse-engineer, or otherwise misuse the Service or its content without our prior written permission.

8. DMCA and copyright complaints

We respect intellectual property rights. If you believe content on the Service infringes your copyright, send a written notice to support@junkcarvalue.com that includes: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the allegedly infringing material and its location on the Service; (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorized; and (f) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act on the owner's behalf.

Our designated agent to receive notices of claimed copyright infringement is the Copyright Agent, Junk Car Value LLC, 131 Continental Dr, Suite 305, Newark, DE 19713, phone +1 (302) 219-6669, email support@junkcarvalue.com. We may remove material we believe in good faith to be infringing and may terminate the access of users who repeatedly infringe.

9. Prohibited uses

You agree not to:

• Submit false, misleading, or fraudulent information, or impersonate another person.
• Submit a phone number, email address, or vehicle information that you are not authorized to provide.
• Use the Service for any unlawful purpose or to violate any applicable law, including consumer-protection, telemarketing, or anti-spam laws.
• Scrape, crawl, data-mine, or use bots or automated means to access the Service; interfere with its operation or security; or attempt to gain unauthorized access to any system.
• Resell, sublicense, or commercially exploit the Service or any leads, content, or data obtained from it.
• Introduce malware or transmit content that is unlawful, infringing, or harmful.

10. Third-party links and services

The Service may contain links to, or connect you with, third-party websites, buyers, and services that we do not own or control. We provide these for convenience only and are not responsible for their content, products, services, privacy practices, or conduct. Your dealings with any third party, including any buyer, are solely between you and that third party.

11. Disclaimers

The Service and all estimates are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, that any estimate will match a buyer's offer, or that any buyer will contact you, make an offer, pay you, complete a purchase, or behave lawfully. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

12. Limitation of liability

To the fullest extent permitted by law, Junk Car Value LLC and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, lost data, or loss of goodwill, arising out of or relating to the Service or any transaction with a buyer, even if advised of the possibility of such damages. Our total aggregate liability for all claims relating to the Service will not exceed the greater of (a) US $100 or (b) the total amounts you paid us in the twelve months before the event giving rise to the claim - which is typically $0 because the Service is free to you. Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law.

13. Binding arbitration and class-action waiver (please read carefully)

This section requires you and us to resolve most disputes through binding individual arbitration instead of in court and waives the right to a jury trial and to participate in a class action. You have a 30-day right to opt out, described below.

Covered disputes. Except as stated below, you and Junk Car Value LLC agree that any dispute, claim, or controversy arising out of or relating to the Service or these Terms will be resolved by final and binding arbitration on an individual basis, rather than in court. This agreement to arbitrate is governed by the Federal Arbitration Act.

Class-action waiver. You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of a representative or class proceeding.

Small-claims carve-out. Either party may bring an individual claim in a small-claims court if the claim qualifies and stays in that court. This arbitration agreement does not require arbitration of such qualifying small-claims matters.

30-day opt-out. You can opt out of this arbitration agreement and class-action waiver by emailing support@junkcarvalue.com within 30 days after you first accept these Terms, with your name, the phone number you submitted, and a clear statement that you opt out of arbitration. If you opt out, the rest of these Terms still apply. Opting out of this version does not affect any prior arbitration agreement between you and us.

No waiver of non-waivable rights. Nothing in this section waives any right or remedy that cannot be waived under applicable law, including any non-waivable rights to pursue claims with a government agency.

Informal resolution first. Before starting an arbitration, the complaining party must send a written Notice of Dispute to the other (to us, at support@junkcarvalue.com) describing the claim and the relief sought. You and we will try in good faith to resolve the dispute for 30 days. If it is not resolved, either party may begin arbitration.

Provider, rules, and location. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, as modified by these Terms; those rules and the AAA's fee schedules are available from the AAA. The arbitrator may award the same individual relief that a court could, and judgment on the award may be entered in any court with jurisdiction. Any in-person hearing will take place in Delaware, though you may instead elect to participate by phone or video or to have the matter decided on written submissions. Payment of filing, administration, and arbitrator fees is governed by the AAA rules; we will pay or reimburse those fees to the extent required by the AAA rules or applicable law.

14. Governing law and venue

Except for the arbitration agreement above (which is governed by the Federal Arbitration Act), these Terms and any dispute relating to them are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. To the extent any dispute is not subject to arbitration, you and we consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware.

15. Indemnification

You agree to indemnify, defend, and hold harmless Junk Car Value LLC and its officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your misuse of the Service; (b) your breach of these Terms or applicable law; or (c) the information you submit, including any phone number, email address, or vehicle information that you were not authorized to provide.

16. Changes to these terms

We may update these Terms from time to time. When we make changes, we will update the "Last updated" date above. For material changes, we will provide reasonable notice and may require you to accept the updated Terms again before continuing to use the Service. Your continued use of the Service after notice of changes takes effect means you accept the updated Terms.

17. Severability and entire agreement

If any provision of these Terms is found unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full effect. If the class-action waiver in Section 13 is found unenforceable as to a particular claim, that claim will proceed in court rather than in arbitration. These Terms, together with the Privacy Policy and any consent documents you accept, are the entire agreement between you and us regarding the Service and supersede any prior agreements on that subject.

18. Contact

Questions about these Terms? Email support@junkcarvalue.com. See also our privacy policy, contact consent, and SMS terms.